Terms of Service

These terms govern your use of AnnexWise (the “Service”), operated by AnnexWise (“we”, “us”). By using annexwise.com you agree to these terms. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation.

1. What the Service is — and is not

AnnexWise is self-serve compliance software for Regulation (EU) 2024/1689 (the EU AI Act). It classifies AI systems into legal risk tiers using a deterministic, published rule set, scores compliance posture, and generates structured documentation such as gap reports and Annex IV technical-documentation skeletons.

AnnexWise is not a law firm and does not provide legal advice. Its output is a structured starting point prepared from your own answers, intended for review by qualified counsel. You remain solely responsible for your regulatory compliance and for any decision taken on the basis of the Service’s output. Genuinely ambiguous legal questions are surfaced in reports as counsel-review flags rather than silently resolved.

2. Assessments run in your browser

Assessment answers and generated documents are processed entirely in your browser and stored on your device. We do not receive them. It is your responsibility to keep copies of documents you download.

3. Plans and licences

The free assessment is provided without charge. Paid plans unlock additional document exports and inventory capacity: Starter is a one-time purchase covering one AI system; Growth is an annual subscription covering up to ten. Payment is processed by our payment partner, identified at checkout, which may act as merchant of record.

Paid access is delivered as a licence key. Your licence covers use within your own organisation (or, for advisory firms under a partner agreement, as that agreement specifies). You may not resell, publish or share licence keys outside your organisation, misrepresent the Service’s output as legal advice, or use the Service to build a competing product.

4. Warranties and liability

The Service is provided “as is”. We warrant that we build it with reasonable skill and care against the legal state documented on the methodology page, but we do not warrant that its output is complete, error-free, or sufficient for any particular regulatory outcome. To the maximum extent permitted by law, our aggregate liability arising out of the Service is limited to the fees you paid us in the twelve months preceding the claim; we are not liable for indirect or consequential loss, including regulatory fines.

5. Changes and termination

We may update the Service and these terms; material changes to these terms will be posted on this page with an updated date. We may suspend access for breach of these terms. You may stop using the Service at any time; refunds are governed by the refund policy.

6. Governing law

These terms are governed by the laws of the operator’s place of establishment, without regard to conflict-of-law rules, and disputes are subject to the exclusive jurisdiction of its courts — except where mandatory consumer law in your country of residence provides otherwise.